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Jira & Confluence

Jira and Confluence integration for operational access and scalable knowledge search

The Jira & Confluence integration gives assistants direct access to tickets, project context, and knowledge pages from meinGPT.

Platform capabilities

Depending on setup, the connector can support:

  • searching and reading Jira issues
  • retrieving issue details and status information
  • searching Confluence pages and reading content
  • using Atlassian project knowledge directly in assistants

Two operating modes

1. Native connector (user-level permissions)

Tool calls run in user context, so Jira/Confluence permissions remain in effect.

  • access is limited to what the authenticated user can see
  • ideal for day-to-day operational use cases
  • strong security alignment with existing role models

For larger knowledge estates, you can ingest Jira/Confluence content into a data pool (for example via Data Vault source sync) and search it at scale.

  • better for broad enterprise search across large datasets
  • optimized for scalable retrieval and RAG usage
  • important: native user-level permissions do not carry over automatically

Recommendation

  • use native connectors for permission-sensitive operational scenarios
  • use data pools for high-scale knowledge retrieval and RAG
  • combine both patterns per use case

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