Jira & Confluence
Jira and Confluence integration for operational access and scalable knowledge search
The Jira & Confluence integration gives assistants direct access to tickets, project context, and knowledge pages from meinGPT.
Platform capabilities
Depending on setup, the connector can support:
- searching and reading Jira issues
- retrieving issue details and status information
- searching Confluence pages and reading content
- using Atlassian project knowledge directly in assistants
Two operating modes
1. Native connector (user-level permissions)
Tool calls run in user context, so Jira/Confluence permissions remain in effect.
- access is limited to what the authenticated user can see
- ideal for day-to-day operational use cases
- strong security alignment with existing role models
2. Data pool for large-scale search
For larger knowledge estates, you can ingest Jira/Confluence content into a data pool (for example via Data Vault source sync) and search it at scale.
- better for broad enterprise search across large datasets
- optimized for scalable retrieval and RAG usage
- important: native user-level permissions do not carry over automatically
Recommendation
- use native connectors for permission-sensitive operational scenarios
- use data pools for high-scale knowledge retrieval and RAG
- combine both patterns per use case