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Reporting a Security Incident

Learn how to report a potential security incident to our security team.

Reporting a Security Incident

At SelectCode, we take the security of our systems and your data very seriously. The confidentiality, integrity, and availability of our services, including meinGPT, are our highest priority.

If you have discovered a security vulnerability or a potential security incident, we ask that you report it to us as soon as possible. Your assistance is crucial in keeping our services safe and reliable for all users.

What Should Be Reported?

A security incident is any event that could compromise the security of our systems or the confidentiality of your data. Please report incidents including, but not limited to, the following:

  • Discovered Security Vulnerabilities: Weaknesses in the meinGPT application, our infrastructure, or any of our websites.
  • Unauthorized Access: If you suspect that someone has gained unauthorized access to your account or our systems.
  • Data Breaches: Any unauthorized publication or disclosure of data.
  • Phishing or Social Engineering: Fraudulent attempts impersonating SelectCode or meinGPT to obtain sensitive information.

Report an Incident via the Form

To report a security incident, please fill out the form below. Try to provide as much detail as possible, as this will significantly speed up our investigation. Relevant information includes, for example:

  • Exact times (including time zone)
  • Affected components, features, or URLs
  • A detailed, step-by-step description of how the incident can be reproduced
  • Anonymized screenshots or log excerpts, if applicable

What Happens After Your Report?

  1. Confirmation: You will receive a confirmation that we have received your report.
  2. Analysis: Our security team will analyze your report to assess the urgency and potential impact of the incident.
  3. Investigation: We will immediately begin a confidential investigation. If necessary, we will contact you for further information.
  4. Resolution: We will take all necessary measures to resolve the incident and prevent future occurrences.

We treat all reports with the highest priority and guarantee absolute confidentiality.

Thank you for helping to make our services more secure!