Usage Limits
Configure usage limits in the workspace, edit usage tiers, and manage upgrade requests
Here you can define different usage tiers to cap the maximum cost per user. For each usage tier, you can configure four limits.
Usage tiers
There are six usage tiers: “Very low”, “Low”, “Medium”, “High”, “Very high”, and “Unlimited”. In the “Unlimited” tier, all usage categories can be used without limits.
Limits
Per usage tier, you can configure limits for:
- Text generation
- Using Chats, running Workflows, and using Assistants
- Image generation
- Using the Image Generator
- API usage
- Using the meinGPT API
- Other
- Using Meeting Summaries
- Using the Translator
From an admin’s perspective
Adjust usage limits
In Settings, you’ll find this view:
You can find usage limits in the sidebar. At the top, you’ll see the different usage tiers.
In the screenshot, there are two users in the “Very low” tier with a limit of €5.00 per user.
The total shows 2 * €5.00 = €10.00 for the “Very low” tier.
Here you can see the overall budget, in the screenshot also 2 * €5.00 = €10.00, because users in the “Unlimited” tier are not counted.
If you click Edit, you’ll get to the limit settings per usage category. A dialog opens where you can set the four limits individually for each usage tier.
Assign usage tiers
You can assign a usage tier to each user individually:
In Settings, navigate to Members.
There, you can assign individual users to different usage tiers.
Handle upgrade requests
Admins are notified about open upgrade requests in the sidebar:
In the lower section of Settings > Usage limits, admins can approve or reject user upgrade requests:
Under “Bulk actions”, you can approve or reject all pending requests at once. To prevent accidental bulk actions, you must confirm by typing a phrase.
Users are notified via email when their upgrade request is approved or rejected.
The history of past requests is available under Past.
From a user’s perspective
View usage limits
Users can view their usage limits via the sidebar and in their profile settings.
Limits in the sidebar
If you hover over the chart, the details are shown:
Limits in the profile
In Settings, navigate to Profile.
Here you can see the current usage tier (in the screenshot: “High”), the amount already used (€132.47), and the total sum of usage limits (€175.00). Below, the spending per usage category is listed.
Here you can request an upgrade to the next higher usage tier.
Warnings
Users see a warning when they reach 50%, 75%, and 95% of their limit. The message includes a button to request an upgrade to the next higher tier:
When users reach 100% of their limit, another warning is shown. From then on, the user can only chat with a free model:
Request an upgrade
In the dialogs shown above, or under Settings > Profile, users can request an upgrade to the next higher usage tier:
The workspace admins will be notified about the request and can process it.